Thank you for shopping with Urban Horizon.
Because our products are made to order, we do not accept returns or exchanges for incorrect size, color, or change of mind.
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of receiving your order.
To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Photos of the product
If approved, we will provide a replacement or refund as appropriate.
We are committed to providing quality products and excellent customer service.
Urban Horizon-Fuel Every Journey.